Your satisfaction with The PM Exam Simulator™ is our goal. If you are not satisfied for any reason then you can ask for a refund, as long as you meet the refund conditions outlined in the Terms & Conditions, which you accepted during the order process.
The conditions are slightly different depending if you are preparing for the Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)® or Certified Associate in Project Manamangent (CAPM)® exam.
Please review sections 1.9 and 2.3.5 of the Terms and Conditions document for exact wording and conditions:
Here is a brief summary.
Your refund request is sent to us within 15 days after purchase
For PMP® Exam Simulator refund requests: (a) Not starting and/or finishing two or more exams (b) Not starting and/or finishing three or more quizzes
For CAPM® Exam Simulator refund requests: (a) Not starting and/or finishing one or more exams (b) Not starting and/or finishing two or more quizzes
For PMI-ACP® Exam Simulator refund requests: (a) Not starting and/or finishing one or more exams (b) Not starting and/or finishing two or more quizzes
Please note that the above summary bullet list is here for your convenience and only intended as a quick overview. In case of a refund request, ONLY the text from the actual Terms & Conditions document applies. The summary bullet list above is irrelevant for any and all refund requests.
In other words, if you submit a refund request then we will compare your situation to the text in the actual Terms & Conditions document to determine if you qualify. We will not compare it to the above bullet list.
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The PM Exam Simulator is a mark of OSP International LLC. PMI, PMBOK, PMP, PgMP, PfMP, CAPM, PMI-SP, PMI-RMP, PMI-ACP, and PMI-PBA are registered marks of the Project Management Institute, Inc.