Your satisfaction with The PM Exam Simulator™ is our goal. If you are not satisfied for any reason then you can ask for a refund, as long as you meet the refund conditions outlined in the Terms & Conditions, which you accepted during the order process.
The conditions are slightly different depending if you are preparing for the Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)® or Certified Associate in Project Management (CAPM)® exam.
Here is a brief summary.
Your refund request is sent to us within 30 days after purchase
You waive any right to a refund of The PM Exam Simulator, if any or all of the following conditions apply to you:
a. Starting and/or finishing more than one (1) exam, including taking the same exam multiple times
b. Starting and/or finishing more than one (1) quiz
Please note that the above summary bullet list is here for your convenience and only intended as a quick overview. In case of a refund request, ONLY the text from the actual Terms & Conditions document applies. The summary bullet list above is irrelevant for any and all refund requests.
In other words, if you submit a refund request then we will compare your situation to the text in the actual Terms & Conditions document to determine if you qualify. We will not compare it to the above bullet list.
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The PM Exam Simulator is a mark of OSP International LLC. PMI, PMBOK, PMP, PgMP, PfMP, CAPM, PMI-SP, PMI-RMP, PMI-ACP, and PMI-PBA are registered marks of the Project Management Institute, Inc.