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The Exam Simulator Questions are FULLY UPDATED for the Current Exam!

Refund Policy

Your satisfaction with The PM Exam Simulator™ is our goal. If you are not satisfied for any reason then you can ask for a refund, as long as you meet the refund conditions outlined in the Terms & Conditions, which you accepted during the order process.

The conditions are slightly different depending if you are preparing for the Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)® or Certified Associate in Project Management (CAPM)® exam.

Here is a brief summary.

  • Your refund request is sent to us within 30 days after purchase

  • You waive any right to a refund of The PM Exam Simulator, if any or all of the following conditions apply to you:
    a. Starting and/or finishing more than one (1) exam, including taking the same exam multiple times
    b. Starting and/or finishing more than one (1) quiz

Please note that the above summary bullet list is here for your convenience and only intended as a quick overview. In case of a refund request, ONLY the text from the actual Terms & Conditions document applies. The summary bullet list above is irrelevant for any and all refund requests.

In other words, if you submit a refund request then we will compare your situation to the text in the actual Terms & Conditions document to determine if you qualify. We will not compare it to the above bullet list.

How to ask for a Refund

Write to This email address is being protected from spambots. You need JavaScript enabled to view it. and simply ask for a refund. Please tell us the First Name, Last Name and Email Address on your account. Our support team usually processes your refund request within one business day (Monday - Friday). Once the refund is processed by us, it may take up to 10 business days for the money to be returned to your account because banks are often slow in processing refunds. Please be patient.

Terms and conditions (including the Privacy Policy) are subject to change at any time without prior notice. Please click here to read our complete Terms & Conditions.

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The PM Exam Simulator is a mark of OSP International LLC. PMI, PMBOK, PMP, PgMP, PfMP, CAPM, PMI-SP, PMI-RMP, PMI-ACP, and PMI-PBA are registered marks of the Project Management Institute, Inc.