Your satisfaction with The PM Exam Simulator™ is our goal. If you are not satisfied for any reason then you can ask for a refund, as long as the following conditions apply - they are slightly different depending if you are preparing for the Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)® or Certified Associate in Project Manamangent (CAPM)® exam:
- Your refund request is sent to us within 15 days after purchase
- For PMP® Exam Simulator refund requests: You have started a maximum of 2 exams and 3 quizzes
- For CAPM® Exam Simulator refund requests: You have started a maximum of 1 exam and 2 quizzes
- For PMI-ACP® Exam Simulator refund requests: You have started a maximum of 1 exam and 2 quizzes
You will receive a full refund if you meet the above criteria.
Please refer to section 1.9 and 2.3.5 of our Terms & Conditions for the complete description of our refund policy.